Privacy Policy

1. Information We Collect

When you use our website or sign up for service, we may collect:

• ✓ Name, email address, and phone number
• ✓ Service address and property details
• ✓ Payment information (processed securely through our client portal)
• ✓ Communication history and service preferences

2. How We Use Your Information

We use the information we collect to:

• ✓ Schedule and manage your service
• ✓ Process payments and send invoices
• ✓ Communicate with you about your account
• ✓ Improve our services and respond to inquiries
• ✓ Comply with legal obligations

3. Payment Information

Payment information is entered and stored securely through our third-party client management platform, Sweep&Go. We do not store credit card numbers on our servers. All payment processing complies with PCI DSS standards.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• ✓ Service providers who assist in operating our business (e.g., Sweep&Go, Jotform)
• ✓ Law enforcement or government agencies when required by law
• ✓ Parties involved in a business transfer or acquisition

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser. We may use Google Analytics or similar tools to understand site usage. These tools collect anonymized data about how visitors use our site.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. If you cancel your service, we may retain certain records as required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

• ✓ Access the personal information we hold about you
• ✓ Request correction of inaccurate information
• ✓ Request deletion of your data (subject to legal requirements)
• ✓ Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@turdherders.net.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Turd Herders LLC
Phone: (603) 965-2259
Email: info@turdherders.net